Servitization
Adding Services layers to a Product is a key step in the evolution from Product to Solution. Customers look for Solutions to business "pain points" and the Product itself may no longer be sufficient on it's own to meet the Customer business need
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Services Business Transformation
Servitization is an industry term which describes the process of transforming a product based business into a consultative, solutions-based business via the introduction of services layers surrounding the product to form a more compelling overall business solution and one which has a much better chance of driving a real business outcome for the customer. Click on the above image to get a better understanding of the multiple "layers" which could be added on top of a product before it might be considered to be a real Solution for a Customer.
Pathway4Business has a methodology which helps clients through the transformational journey from Product Provider to Solutions Provider in a controlled and effective manner.
Move the mouse over the Circles below to see some of the various tools, methodologies, processes and growth strategy techniques which Pathway4Business follow.
Services Strategy / Planning
- Services Discovery Questionnaire
- Business Model Canvas
- Product/Service Map
- Customer Map
- Competitive Positioning Map
- Strategy Planner
Solutions Development
- Services Blueprinting
- Customer Journey Map
- Value Calculator
- Services Business Case Template
- Services Development Gates Process
- Services Development Tracker
Services Business Operations
- Services Scope Planner
- Delivery Resource Planner
- Services P&L Template
- Services Profitability Tool
- Business Forecasting Tool
- Opportunity Funnel Mgt Process
- Opportunity Funnel Tool
Customer Management Interface
- Customer Pain Point Capture
- Services Account Strategy
- Customer Relationship Mapping
- Customer Communications
Business Transformation
- Business Model Evaluation
- Business Transformation Planner
- Business Transformation Tracker