Providing Tools and Methodologies to help you evolve Products & Services to become Customer Solutions

Servitization

Adding additional layers of Value to a Product or Service is a key step in becoming a Solution. Customers will always look for Solutions to business "pain points" or to drive specific Business Outcomes



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Services Business Transformation

Servitization is an industry term which describes the process of transforming a product based business into a consultative, solutions-based business via the introduction of services layers surrounding the product to form a more compelling overall business solution and one which has a much better chance of driving a real business outcome for the customer. Click on the above image to get a better understanding of the multiple "layers" which could be added on top of a product before it might be considered to be a real Solution for a Customer. 

Equally Servitization could be applied to a Service offering to transform it into a Solution which delivers a specific Business Outcome or solves a "pain point".

Pathway4Business has a methodology which helps clients through the transformational journey from Product/Service Provider to Solutions Provider in a controlled and effective manner.

Move the mouse over the Circles below to see some of the various tools, methodologies, processes and growth strategy techniques which Pathway4Business follow. 

Services Strategy / Planning
  • Services Discovery Questionnaire
  • Business Model Canvas
  • Product/Service Map
  • Customer Map
  • Competitive Positioning Map
  • Strategy Planner
Solutions Development
  • Services Blueprinting
  • Customer Journey Map
  • Value Calculator
  • Services Business Case Template
  • Services Development Gates Process
  • Services Development Tracker
Services Business Operations
  • Services Scope Planner
  • Delivery Resource Planner
  • Services P&L Template
  • Services Profitability Tool
  • Business Forecasting Tool
  • Opportunity Funnel Mgt Process
  • Opportunity Funnel Tool
Customer Management Interface
  • Customer Pain Point Capture
  • Services Account Strategy
  • Customer Relationship Mapping
  • Customer Communications
Business Transformation
  • Business Model Evaluation
  • Business Transformation Planner
  • Business Transformation Tracker

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